Today is a big release for the Hopsie Admin, we sadly said goodbye to our friendly font family Proxima Nova and moved to Source Sans Pro and Source Pro. It was time for an update to the user interface and we’re happy with the new sleek look our…
Read More
Today we’re shipping a critical update to solve issues related to the Donor login. We’ve had increased bug reports around rejected donor registration for donor’s who have accounts with other nonprofits on the platform. This change will change our validations to only reference donors that are assigned to…
Read More
Today we shipped major improvements to how processing fees are handled through the API. If you’ve been using the Hopsie API since the start you know how much time has been spent on processing fees. This is an integral part of online payments, and even more important for…
Read More
Today we shipped an addition to our email tokens that provides values for Subscription ID and Subscription amount. These additions are mainly being used in the recurring donation processed email template so that you can link a donor directly to the management page of a subscription and show…
Read More
Today we shipped an update to how Peer-to-Peer Fundraiser’s visibility is controlled from the Hopsie admin. Nonprofit users wanted to be able to control whether or not a Fundraiser was public from their fundraising microsite, as well as active but only via a direct url. This essentially allows…
Read More
Today we added new functionality that allows users of the Donor Perfect plugin to manually connect and sync donor records between Hopsie and Donor Perfect. We received requests from multiple users who were having problems getting existing Hopsie donors associated with Donor Perfect donors. This caused problems, for…
Read More
On February 9, 2017 we received increased time out reports on our transfer report due to response time on the Stripe API. In order to ensure stability of the transfer report we decreased the max transfers from Stripe from 100 to 25. We’ll continue to monitor the situation…
Read More
Today we shipped two bug fixes related to the Email Token system, specifically in the functions that use gsub to substitute tokens for actual values. After reports of certain tokens being replaced with blank spaces, we were able to replicate when using tokens that provided non-string values. In…
Read More
Earlier this week we saw increased error reports related to the dedicate donation feature. Donations were processing properly and there were no failures in transactions related to this bug. The issue only impacted accounts where a dedicate email template was set to go out when a donor elected…
Read More